Breakdowns are a stressful and possibly life-threatening event for your drivers. Network takes care of your drivers with 24/7/365 coverage and an average 5 second answer speeds by a live trained staff member, not a phone tree.
- Fast Response & Personal Service:Average answer speed of 5 seconds by a “live” representative ensure that the driver’s downtime is minimized. Upon assessing the problem and your driver’s location, we’ll dispatch the closest service/tow vendor.
- Minimize Downtime: Because we’ve established a nationwide network of account service providers, help will arrive fast from a nearby location.
- Replacement Vehicles Available: If your driver’s vehicle is extensively damaged or requires major repairs, we can make arrangements for a rental vehicle. (Requires enrollment in the Network Rental Program.)
- Minimize Anxiety: Especially in a dangerous situations, our specialists will maintain contact with your drivers for as long as necessary.
- Help for Almost Any Problem: Towing; Jump Starts & Battery Assistance; Flat Tire Repair & Replacement; Mechanical Breakdown Assistance; Gas & Fluid Delivery; Lockout Service; Temporary Vehicle Replacement
Nobody likes to be stranded by the side of the road. Network’s Emergency Roadside Assistance program is always there for your drivers. Your drivers have access to immediate help via a toll-free number 24 hours a day, every day, year round.